That's what I call customer service...

Today I decided that for the first time in the 5ish years I have had one of my credit cards, I would sign up for online banking for it. I have online banking for all my other accounts but hadn't gotten to it for that particular card yet. Unfortunately, I was having a difficult time signing up for it online on my own, so I decided to call the customer service line. I was doubtful that I would get it fixed tonight because I was calling after 11pm but I actually got throught. They fixed the problem and I am now able to look at my statements online which is awesome. So today's favourite things is customer service call centres that are open late.

If at first you don't succeed........call customer service

My sister asked me to scan a whole schwack of papers onto the computer. No problem I thought. It will give me something to do and perhaps get me out of bed before noon (It didn't). Easier said than done. Apparently the Scan button on her all-in-one printer doesn't work with Vista. I only found that out after chatting online with a lovely customer service person from HP. I really like that you can chat with customer service people online, especially about computer related issues. So today's favourite thing is online customer service. It is also nice because when they give you directions, you don't have to ask them to repeat them. You can just reread them. It's pretty cool.